![]() ![]() ![]() BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. _ Update: After posting this review, a Shift manager reached out to me on my personal Instagram account to say my honest feedback is “destroying hardworking people,” and I genuinely don't even know what to do with that.BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. There was also the time I was negotiating our office lease renewal with a new manager, and she looks me dead in the eye and goes, “I know you've gotten a deal because you were one of our founding members, but my goal is to get you to pay above market rates so you become a more valuable asset to the company.” Like, what? There's some stuff that needs to be left in the training manual, and not said to clients' faces. That same night, despite being assured repeatedly that attendees could park in the Shift lot for the event, some attendees were still ticketed. The staffer was visibly crying in a side office during the event because she was so confused. At the end, she said how relieved it was things went okay, because she got so nervous when the manager didn't come - cus she just started and isn't trained in the venue tech. The 2nd year, the manager was a no-show without notice again, and only one (very kind) employee was sent. Since they couldn't work their own tech (or figure out how to unlock the doors or dim lights) we had to cut 2 speakers from our lineup. The first year, 2 employees were sent in their place who had never worked an event for Shift before. Both years, the event managers were no-shows without notice. If you're a details person, here's one out of dozens of examples I could give: Both years of the event, I've been assured and literally promised the event manager will be at the start of the event to oversee things. ![]() Employees mean really well and the place is stunning, but I'd recommend checking out other spaces for coworking *and* event rentals for a less frustrating time. Overall, I'm kinda baffled a company can charge these prices but be operated so poorly. The vibe for staff seems to be overtasked and undertrained, and consistant communication from Shift can be tough to get. ![]() Overall, the staff is all very kind and tries to be helpful, but the employee turnover is so high that it's tough to get answers, replies, movement, or followthrough on anything. They've dropped the ball dozens of times, both with events and client relations, and listing them out would turn this into a no vel. It feels like things are literally always overpromised and undelivered, from building amenities to administrative logistics. After renting office space at Shift Littleton for 2 years and hosting 2 large public charity galas through their events team, I'm really disappointed with the experience. I've never written a negative review for a company ever, but here we are. ![]()
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